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  Professional and calm. Our situation was sudden and we had zero plans done. They calmly walked us through what we needed and no pressure sales on decision making. I felt paralyzed most of the time, but they were very patient. Giving us directions and choices all of the way. My only critique would be, have someone welcoming guests and make sure they sign the book with all information. Many of our guests did not sign book, plus have a start and finish page between viewing pages and Funeral. I missed seeing most people at funeral, so we should have chosen a short viewing before service in Chapel just to meet those guests
  . These ideas are just what we discovered after the funeral. Feel very pleased to have my 22 year old resting in peace at Scot Ward.

  Added April 06, 2017 by Connie Heath Hober